Frequently Asked Questions
Where do you ship from?
All Featherhead™ orders are fulfilled from our Buffalo, USA warehouse.
How long does shipping take?
Orders are processed within 1–2 business days and typically delivered within 2–5 business days within the United States.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging.
Are your products safe for sensitive skin?
Yes. Our products are made using soft, breathable fabrics designed for delicate baby skin.
How do I care for my products?
Most items are machine washable. Please follow the care instructions provided on the product label.
How can I contact customer support?
You can reach us anytime at support@featherhead.co. We typically respond within 24 hours (Monday–Friday).